Data protection regulations

Status: March 21, 2025

Fitcom AG (hereinafter also referred to as "we", "us" or "Company") operates under the address fitness-flohmarkt.ch an online store. We attach great importance to the protection of your personal data. In this privacy policy, we provide information about what data we collect, how we use it and what rights you have in relation to your data.

1. responsible body

Fitcom AG
Bรคchliackerweg 11
4410 Liestal
Switzerland
E-Mail: info@fitness-flohmarkt.ch

If you have any questions about data protection or how to exercise your rights, you can contact us at any time at the above address.

2. legal bases and principles of data processing

We process your personal data in accordance with Swiss data protection law (Federal Act on Data Protection, FADP). Where applicable, we also comply with the European General Data Protection Regulation (GDPR).

  1. ConsentIf you have given us your express consent, we will process your data within the scope of your consent.
  2. Contract executionIn order to fulfill orders and provide services, we process data that you provide to us as part of a purchase contract or during registration.
  3. Legitimate interestsWe may process data if we have a legitimate interest in doing so, e.g. to take security measures, maintain our IT systems or improve advertising campaigns. In doing so, we ensure that these interests do not outweigh your fundamental rights and freedoms.

3. data collected

3.1 Information provided directly by you

  • Contact detailsName, address, telephone number, e-mail address
  • Customer dataOrder history, payment information (only in abbreviated/verified form)
  • Communication contentCorrespondence you have with us (e.g. by e-mail or contact form)

3.2 Automatically recorded data

When you visit our website, we collect technical information to ensure secure and smooth operation:

  • Your IP address (shortened or anonymized if necessary)
  • Date and time of access
  • Browser type and version
  • Operating system
  • The previously visited page (referrer)
  • Search terms entered (if our site is accessed via a search engine)

This data is generally stored in log files in order to detect technical problems or prevent misuse. They are deleted again after a short time, provided there are no statutory retention obligations.

4. processing purposes and duration

We use your data for the following purposes:

  • Processing of ordersFor the delivery and billing of your purchases.
  • Customer serviceTo be able to respond to your requests or support cases.
  • Marketing and statisticsTo optimize our offers and to send information about new products or promotions (unless you have objected).
  • SecurityTo detect and defend against attacks on our IT systems.

We only store data for as long as necessary for the respective purpose or as required by law. Business-related documents (invoices, contract documents, etc.) can be stored for up to ten years. If the data is no longer required, we block or delete it in accordance with our internal guidelines.

5. disclosure of data to third parties

5.1 External service providers

We sometimes use external service providers (processors) to provide our services. These include, for example

  • Hosting provider and IT service provider
  • Payment service provider (e.g. for credit card transactions or Google Pay)
  • Logistics company (for the shipment of goods)
  • Marketing and advertising partners (e.g. Google Ads, Meta Ads)

We contractually ensure that these service providers comply with the applicable data protection law and do not use your data for other purposes.

5.2 Authorities and legal obligations

If we are legally obliged to do so or if there are court orders, we will pass on your data to the responsible authorities or other third parties.

5.3 Data transmission abroad

Data may be transferred to recipients abroad if this is necessary for the fulfillment of the contract, for the provision of our services or for legal reasons. Before a transfer, we check the level of data protection in the recipient country and - if necessary - ensure appropriate protection by means of suitable contracts (e.g. standard contractual clauses).

6. your rights

6.1 Information and data output

You have the right to request information about the personal data stored about you. On request, we will provide you with a copy in a commonly used electronic format. Please address your request for information to info@fitness-flohmarkt.ch.

6.2 Correction, deletion and restriction

You can request the correction of incorrect data as well as the deletion or restriction of processing, provided that there are no legal or contractual retention obligations to the contrary.

6.3 Revocation of consent

If you have given us your consent to data processing, you can revoke this at any time with effect for the future. To do so, please send an e-mail to info@fitness-flohmarkt.ch. The data processing carried out until the revocation remains lawful.

6.4 Right of appeal

If you believe that we are violating your data protection rights, you can lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) (https://www.edoeb.admin.ch/).

7. safety

We use appropriate security measures to protect your data from unauthorized access, loss or manipulation. This includes current encryption methods (e.g. SSL/TLS) and technical precautions to secure our IT systems.

8. individual case-related services

8.1 Google Ads and Meta Ads

We place targeted advertisements via Google Ads (Google LLC) and Meta Ads (Meta Platforms, Inc.). These services use cookies and similar technologies to measure the effectiveness of our ads and improve our campaigns. If you do not want this, you can deactivate cookies in your browser or make the appropriate settings in your Google or Meta account.

8.2 Google Analytics

Our website uses Google Analytics (Google LLC) to analyze user interactions. Cookies are used to generate information about your use of the website. To protect your privacy, we generally use IP anonymization. Further information on deactivating Google Analytics can be found directly from Google: https://tools.google.com/dlpage/gaoptout.

8.3 Amazon SES

For the e-mail dispatch of order confirmations or newsletters we use Amazon SES (Amazon Web Services, Inc.). This service only processes the data required for sending emails (sender address, recipient address, subject, email content).

8.4 Google Customer Reviews

After making a purchase on our website, you may have the opportunity to participate in a survey by Google Customer Reviews (Google LLC). The ratings you provide help us to improve our service. Your participation is voluntary.

8.5 Google Pay

If you are interested in Google Pay as a payment method, Google (Google LLC) processes certain transaction and device data. We have no influence on Google's processing operations. Further information can be found in Google's privacy policy.

8.6 WooCommerce

Our online store is based on WooCommerce (Automattic Inc.). WooCommerce manages the order processing, saves your entries (e.g. billing or delivery address) and facilitates the purchasing process. If you wish, you can create a customer account to view your order history.

8.7 WordPress

Our website uses the content management system WordPress (Automattic Inc.). Data such as your IP address and browser information used are stored in log files to ensure error diagnosis and security functions.

8.8 Cloudflare Turnstile

In order to recognize automated requests and protect our forms from misuse, we use Cloudflare Turnstile (Cloudflare, Inc.). This checks whether the input is made by a human or an automated script. In this context, certain technical information (e.g. IP address) may be transmitted to Cloudflare.

8.9 Google Sign-in

We offer the optional Google Sign-in (Google LLC) to log in to our website. When you log in via your Google account, we receive access to selected profile data (e.g. name, e-mail address). If you do not wish to use this service, you can always log in using a conventional user name and password.

8.10 Google reCaptcha

For the protection of our forms we use Google reCaptcha (Google LLC). reCaptcha analyses the behavior of website visitors in order to detect automated access (bots). Data such as IP address and mouse movements may be transmitted to Google.

9. changes to this privacy policy

We reserve the right to amend this privacy policy as necessary, for example in the event of new legal requirements or changes to our business processes. The current version is published on fitness-flohmarkt.ch published.

Contact us
If you have any questions or wish to assert your rights, please write to us:
info@fitness-flohmarkt.ch

Fast shipping
We ship within 1-2 working days directly from our Swiss warehouse with Swiss Post and forwarding agents.
Fitness flea market - since 2016
"Experience is the teacher in everything."
We have been delivering reliability in the new and used goods trade since 2016.
Personal advice
Whether you have a gym in your basement at home, a weight room in a club or a commercial fitness center, we will be happy to advise you on how to implement it!
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